About Brevn
We help small service businesses answer every website visitor
Brevn is an AI chat assistant that learns from your website, answers visitor questions accurately, and captures leads around the clock, including nights and weekends when no one is at the desk.
Brevn at a glance
- What Brevn is
- An AI chat assistant for business websites. It answers visitor questions and collects contact details when someone is ready.
- Who it is for
- Small and local service businesses that get website traffic but miss questions after hours or while busy with customers.
- Where answers come from
- Only from the pages Brevn crawls on your website. If the answer is not there, it says so and offers a follow-up.
- Pricing
- Flat monthly or yearly plans. Every plan includes a 7-day free trial, and you can cancel anytime from billing.
- Contact
- support@brevn.com for help.
Why we built Brevn
Most small businesses do not have a traffic problem. They have a timing problem. A visitor lands on the site at 9 p.m. with one question about price or availability, finds no one to ask, and books with a competitor instead.
Live chat needs someone watching it. Older chatbots need scripts that take days to build and still break on simple questions. Generic AI tools sound confident but can invent prices or services the business does not offer.
We built Brevn to close that gap without adding work. It reads the website you already have, answers from it, admits when it does not know, and hands every interested visitor to you with the full conversation attached.
What we believe
These principles decide how Brevn behaves on your site and how we run the company.
Answers come from your content
Brevn is grounded in the pages on your website, not generic internet knowledge. Your prices, services, and policies stay yours to define.
“I don’t know” beats a made-up answer
When something is not on your site, Brevn says so clearly and offers to collect the visitor’s details so a real person can reply.
A person is always one step away
Every lead arrives with the full conversation attached, so your team can follow up with context instead of starting from zero.
Setup should take minutes, not a project
Add your URL, let Brevn crawl it, adjust the look, and paste one snippet. No conversation flows to write and no developer required.
Honest about where we fit
We publish fair comparisons with other tools and say plainly when a larger platform is the better choice for your team.
How does Brevn work?
- Step 1
Add your website
Enter your URL. Brevn crawls your core pages, such as services, pricing, about, contact, and FAQ.
- Step 2
Brevn learns your business
Your content is indexed so the assistant can answer questions using what is actually on your site.
- Step 3
Install one snippet
Paste the embed code into your site footer. It works on WordPress, Shopify, Squarespace, Wix, Webflow, and custom HTML.
- Step 4
Get leads with the full chat
When a visitor is ready, Brevn collects their details and you receive the conversation so you know exactly how to reply.
Want the details? Read the step-by-step install guide.
How we handle your data
You are trusting Brevn with your website content and your customers’ contact details. Here is what we commit to.
We do not sell your data
Your crawled pages, conversations, and leads are used to run your assistant. We do not sell personal information.
Encrypted and scoped to your agent
Data is encrypted in transit and kept separate per agent, so one business’s content never answers for another.
Delete whenever you want
You can delete agents and their data from your dashboard, or email privacy@brevn.com to delete your account.
No card numbers on our servers
Subscription payments are handled by our payment provider. Brevn never stores full card numbers.
Services we build on
Brevn runs on established infrastructure providers rather than homegrown systems for sensitive work like sign-in and payments.
- OpenAILanguage models that write answers from your indexed content
- SupabaseDatabase and secure account sign-in
- FirecrawlWebsite crawling to read your public pages
- ResendLead and notification emails
- Dodo PaymentsSubscription billing and card processing
Read the full privacy policy and terms of service.
When Brevn is not the right fit
We would rather you choose the right tool than the wrong one. Brevn is probably not for you if:
- You need enterprise features like SSO, custom model training, or complex CRM routing rules.
- You want a bot that answers general questions beyond what is on your website.
- Your site has very little content. Brevn can only be as helpful as the pages it reads.
Comparing options? See our honest comparisons with other AI chat tools.
Frequently asked questions
What does Brevn do?
Brevn adds an AI chat assistant to your website. It answers visitor questions using your own pages, collects contact details from interested visitors, and sends you each lead with the full conversation.
Who is Brevn built for?
Brevn is built for small and local service businesses, such as home services, cleaning companies, clinics, and agencies. It suits teams that do not have someone watching website chat all day.
Can Brevn make up answers about my business?
Brevn is designed to answer only from the content it crawls on your website. When the answer is not there, it tells the visitor and offers to have someone follow up instead of guessing.
Is my business data safe with Brevn?
Your data is encrypted in transit, scoped to your agent, and never sold. You can delete your agents and data at any time. Full details are in our privacy policy.
How do I contact the Brevn team?
Email support@brevn.com for product help or privacy@brevn.com for data and privacy requests. A person on the team reads and replies to every message.
Talk to a real person
Questions about Brevn, your setup, or your data? Email us and someone on the team will reply. Or try Brevn free for 7 days on your own site.