How cleaning businesses lose leads
Most owners do not lose work because their team cleans poorly. They lose it because the customer moved on before anyone replied.
Slow quote replies
Someone asks for a price on a three-bedroom end of lease clean. You see the message two hours later. They already booked another crew.
Missed messages on the job
Your phone is in the car while you work. A new customer asks if you have space this Friday. By the time you answer, they found someone else.
The same questions, again and again
Do you bring supplies? What is your hourly rate? Do you do bond cleans? Are you insured? You answer them between rooms, in texts, and on social media.
After-hours enquiries
A property manager checks your site at 9 p.m. They want turnover cleaning for an Airbnb. Nobody is awake to reply, so they try the next company on the list.
When someone needs a clean, the business that answers first often wins the booking. If that is not you, you may never know the lead existed.
Three steps to go live on your website
- 1
Add your website
Brevn reads your pages to learn your services, service area, pricing approach, and policies.
- 2
Check the answers
Try the preview chat. Add anything your site does not spell out, like minimum hours, suburbs you cover, or whether you supply products.
- 3
Paste one line of code
Install the chat widget on WordPress, Wix, Squarespace, Webflow, or a custom site. Visitors can chat right away. See the install guide.
What the chatbot can do for your cleaning business
Brevn sits on your website and answers using your own content. It does not invent prices or promises. When it is unsure, it asks for contact details so you can follow up.
Quote and booking requests
Customer asks: “How much for a weekly clean of a two-bedroom apartment?” The bot explains how you quote (per hour, per room, or after a walk-through), asks about frequency and suburb, then collects name, email, and phone for your callback.
Service area
Customer asks: “Do you come to Parramatta?” If your site lists your suburbs or radius, the bot confirms it. If not, it offers to pass the enquiry to you.
Availability and rescheduling
Customer asks: “Can you move my Thursday clean to Friday?” The bot shares your booking process from your site and collects their details so you can confirm the change.
Recurring vs one-off cleans
Customer asks: “Do you do fortnightly house cleans or just once-offs?” The bot describes your regular and casual options from your service pages.
End of lease and move-out cleans
Customer asks: “Do you do bond cleans with a guarantee?” The bot explains what you include and how re-cleans work, based on what you publish on your site.
Supplies and equipment
Customer asks: “Do I need to provide vacuum and products?” The bot answers from your policies so you are not typing the same reply on every job.
Commercial and Airbnb turnover
Customer asks: “We need same-day turnover between guests. Is that something you do?” The bot outlines commercial or short-stay services you list and captures the property details for a quote.
After-hours and weekend enquiries
Customer asks at 10 p.m.: “Are you open Sunday for carpet cleaning?” The bot answers from your hours page and takes their number so you can confirm on Monday morning.
Who it is for
Brevn fits small cleaning teams and owner-operators who get enquiries through their website, including:
- House cleaning and maid services
- Commercial and office cleaning
- Carpet and upholstery cleaning
- Window cleaning
- End of lease, move-out, and bond cleans
- Airbnb and short-stay turnover cleaning
AI chatbot vs missed messages vs hiring help
Every option has trade-offs. This is a fair look at three common approaches for a busy cleaning business.
| Missed messages | Admin or receptionist | Brevn AI chatbot | |
|---|---|---|---|
| Replies when you are on a job | No | Yes, during their shift | Yes, on your website anytime |
| Answers FAQs from your own info | You do it later | Yes, if trained | Yes, from your website and notes |
| Cost | Lost bookings | Wages and training time | Monthly software plan |
| Handles many chats at once | No | Limited by one person | Yes, on the site |
| Collects quote details | Only if they wait | Yes | Yes, with email alerts |
| You can jump into the chat | N/A | They handle it | Yes, from your dashboard |
A chatbot does not replace good service on the phone. It covers the gap when you cannot pick up, especially nights, weekends, and back-to-back cleans.
Simple monthly pricing
Plans start at $19 a month, and every plan includes a 7-day free trial. No per-lead fees. Cancel anytime before your trial ends and you will not be charged. Start your free trial.
Common questions
Can an AI chatbot quote cleaning jobs accurately?
Brevn answers using your website and the business details you add. It can explain how you price (hourly, per room, minimum hours) and gather job details for you to quote. It does not make up numbers that are not on your site.
Will it work for end of lease and bond cleans?
Yes, if you describe those services on your site. The bot can explain what you include, your service area, and how customers book. Detailed inspection quotes still usually need your call back.
What if a customer wants to talk to a person?
The bot collects their name, email, and phone so you can call them. You can also open the conversation in your dashboard and reply yourself in the same chat window.
Does it ask for phone numbers or only email?
For quote and booking enquiries, Brevn asks for a name, email, and phone number. Cleaning jobs are often confirmed by phone, so it prompts for a number if the visitor only leaves email.
Can it handle recurring cleaning and one-off jobs?
It can explain both if your site does. Visitors often ask about weekly vs fortnightly service or a single deep clean before selling a home. The bot answers from your service pages and passes ready-to-book leads to you.
How fast can I set it up?
Most owners add their website, skim the preview answers, and paste the install code the same day. You do not need to write long scripts if your site already lists services and areas.
Will the chatbot make up prices or guarantees?
No. If the answer is not in your content, Brevn says it will connect the visitor with your team and asks for contact details instead of guessing.
Does it work on Wix, WordPress, and other site builders?
Yes. Brevn works on WordPress, Wix, Squarespace, Webflow, Shopify, and custom-built sites. You add one embed code where your builder allows custom scripts.