You're losing jobs you never knew about
Most home service owners don't lose work because they're bad at it. They lose it because nobody answered in time.
The 9 p.m. leak
A homeowner finds water under the kitchen sink after dinner. They land on your site, can't reach anyone, and call the next plumber on the list.
The quote request that sits
Someone fills out your contact form on Saturday. By Monday morning they've already booked someone else.
“Do you come out to my area?”
A visitor can't tell if you cover their town, so they leave instead of asking.
The same five questions all day
Do you give free estimates? Are you licensed? What are your hours? Do you charge a call-out fee? You answer them over and over between jobs.
When a homeowner needs help, the first business that answers usually gets the job. If that isn't you, you never find out the lead existed.
What an AI chatbot does for a home service business
Brevn is a chat assistant that sits in the corner of your website. It learns from your own pages, so it answers the way your business would, using your services, your service area, and your policies.
It answers the questions people ask before they call
Visitors get answers right away, day or night:
- “Do you service Maple Grove?”
- “Do you do water heater replacements?”
- “Is the estimate free?”
- “What are your hours?”
- “Do you handle emergency calls on weekends?”
If the answer isn't on your website, Brevn won't guess. It tells the visitor it will connect them with your team and asks for their contact details.
It turns questions into quote requests
When someone is ready to move forward, Brevn asks a couple of simple questions about the job, then collects their name, email, and phone number. If they only give an email, it asks for a phone number too, because you'll probably want to call them.
It tells you right away
You get an email when a new conversation starts and another when a new lead comes in. The lead email shows their contact details, what they need, and the recent chat, so you know the situation before you call.
It lets you step in yourself
Open any conversation in your dashboard and take over. Your reply shows up in the visitor's chat window, so you can close the job without switching to phone or text.
How it handles a normal week
- 1
Tuesday, 8:40 p.m. Emergency leak.
A visitor writes: “Water is coming through my ceiling, can someone come tonight?” Brevn shares the emergency contact information from your website, asks where they're located and for their phone number, and emails you the lead. You can call them back from the driveway.
- 2
Thursday, 11 a.m. You're on a job.
Someone asks what a furnace tune-up includes and whether you serve their neighborhood. Brevn answers from your service pages and takes their details for a visit. You see it when you get back to the truck.
- 3
Saturday afternoon. A quote request.
A homeowner wants a price on a bathroom remodel. Brevn asks what they have in mind and when they'd like someone to come out, then saves it as a lead with their preferred time in the notes. You follow up on Monday with everything you need.
- 4
Sunday night. A question you get every day.
“Are you licensed and insured?” If it's on your site, Brevn answers it. You don't have to.
Built for the trades and local services
Brevn works for any home service business with a website, including:
- Plumbers
- HVAC and heating companies
- Electricians
- Roofers
- House cleaners and maid services
- Landscapers and lawn care
- Pest control
- Handymen and general contractors
- Painters
- Garage door and appliance repair
If people visit your site before they call you, it can help.
Get set up in an afternoon, not a month
- 1
Add your website
Brevn reads your pages to learn your services, service area, hours, and policies.
- 2
Check the answers
Try it in the preview. Add details your site is missing, like which towns you cover, whether estimates are free, or your after-hours number.
- 3
Paste one line of code
Copy your install code into your site. It works with WordPress, Wix, Squarespace, Webflow, Shopify, and custom sites. See the install guide.
- 4
Start getting leads
Visitors chat, Brevn collects their details, and you get an email for each new lead.
You don't need to write scripts or build a help center. If your website explains what you do, you already have what Brevn needs.
Made to win jobs, not just chat
Answers from your own website
No made-up prices or services.
Asks for phone numbers
Home service leads are usually won on a call, so Brevn asks for one.
Email alerts
You hear about new conversations and new leads as they happen.
Take over any chat
Reply to a visitor yourself when a job needs a personal touch.
Proactive prompt
A small message like “Need a quote? Chat with us” appears next to the chat button to invite visitors in.
Visitors pick up where they left off
If someone comes back within 24 hours, their conversation is still there.
Your brand colors
Match the chat window to your website.
Leads in one place
See every conversation and lead in your dashboard.
Simple monthly pricing
Plans start at $19 a month, and every plan includes a 7-day free trial. No per-lead fees. Cancel anytime before your trial ends and you won't be charged. Start your free trial.
AI chatbot vs. what you're doing now
| Contact form | Answering service | Brevn | |
|---|---|---|---|
| Answers questions right away | No | Yes, during their hours | Yes, day and night |
| Knows your services and area | No | Only what you brief them on | Learns from your website |
| Collects name, email, and phone | Sometimes | Yes | Yes |
| Lets you reply in the same chat | No | No | Yes |
| Setup | Already have one | Calls and scripts | Paste one line of code |
Want more ways to turn visitors into calls? Read how to get more inquiries from your website. Comparing tools? See our alternatives hub.
Common questions
Will the chatbot make up prices or promises?
No. Brevn answers from your website and the business details you add. If it doesn't know, it says so and offers to connect the visitor with you.
Can it take emergency calls?
It can't send a technician, but it can make sure emergency visitors don't slip away. It shares the emergency contact details from your site, gets their phone number, and emails you the lead right away.
Does it ask for phone numbers or just email?
Both. For home service businesses, Brevn asks for a name, email, and phone number when someone wants a quote or a visit.
Do I need to be technical to set it up?
No. You add your website, review the answers, and paste one line of code into your site. Most website builders have a spot for this in their settings.
What if a customer wants to talk to a real person?
Brevn collects their details so you can call back. You can also open the conversation in your dashboard and reply to them yourself in the chat.
Does it work on my website builder?
Yes. It works on WordPress, Wix, Squarespace, Webflow, Shopify, and custom-built sites.
How much does it cost?
Plans start at $19 a month with a 7-day free trial.
Will it replace my phone?
No. It covers the times you can't answer, like nights, weekends, and busy days on site, and sends those leads to you.